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Simple Yet Smart: A Mom’s Tribute to an Ingeniously Simple Approach As a 37-year-old working mom and sales expert, I’m constantly analyzing everyday interactions through the lens of business and customer service. It’s second nature at this point—whether I’m helping clients hone their sales processes or just trying to manage my own busy life. Blame […]

Culver’s Sticky Secret: How Small Details at Culver’s Improve Customer Experience

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Customer Experience

Feb 19

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